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| Availability of a convenient appointment: |
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| Wait time for an appointment: |
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| Wait time in the waiting room: |
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| Were you taken to see the doctor on time: |
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| Courtesy and friendliness of the person answering the phone: |
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| Courtesy and efficiency of the check-in process: |
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| Courtesy and efficiency of the check-out process: |
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| Courtesy of your physician: |
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| Were all of your questions answered: |
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| Respect for your privacy: |
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| Cleanliness of our facility: |
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| Comfort of our waiting room: |
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| Promptness of a return call when leaving a message: |
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| Overall satisfaction of our clinic: |
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| How likely are you to refer your family and friends to our clinic: |
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